This Privacy Statement ("Privacy Policy") governs the manner in which Oasis Mobile Phlebotomy, LLC (“Oasis Mobile Phlebotomy”, “we”, “our”, or “us”) collects, uses, discloses, transfers, and protects the personal information of users (“you” or “User”) who interact with our website and online store (the “Site”). By accessing or using our Site or purchasing our products and services, you acknowledge that you have read, understood, and agree to be bound by the practices described herein.
1. Scope and Purpose
This Privacy Policy is designed to inform you how we handle your Personal Information, including:
- What information we collect and how;
- How we use the information to provide, improve, and secure our services;
- The legal bases on which we process your information;
- With whom we share your information and under what circumstances;
- The measures we take to secure your data;
- Your rights regarding access to and control over your personal information;
- The retention, removal, and international transfer of your information;
- And how you may contact us regarding privacy-related inquiries.
2. Information We Collect
2.1 Information You Provide
When you make a purchase from our online store or interact with our services, we collect the Personal Information you provide voluntarily. This information includes, but is not limited to:
- Contact Information: Your name, mailing address, telephone number, and email address.
- Transactional Information: Purchase details (order history, payment methods, and delivery instructions) necessary to process your transactions.
- Marketing Information: If you opt-in for our email marketing, we may store your preferences and communication history.
2.2 Information Collected Automatically
When you browse our Site, we automatically collect certain information via cookies and similar technologies. This includes:
- Technical Data: Your Internet Protocol (IP) address, browser type, operating system, and other diagnostic data.
- Usage Data: Information regarding your Site activity such as pages visited, time spent on pages, and referring sites.
2.3 Information from Third Parties
We may also obtain data from third-party service providers (e.g., payment processors, analytics services) that enhance our services. Such information is subject to the respective third-party privacy policies.
3. How We Use Your Information
We use your Personal Information for purposes including:
- Processing and Fulfilling Orders: Enabling secure transactions, order verification, delivery coordination, and customer support.
- Service Improvement: Analyzing and diagnosing issues on our Site and enhancing the user experience.
- Marketing and Communication: With your consent, sending promotional communications, newsletters, and product updates. You may withdraw your consent at any time.
- Compliance: Meeting legal and regulatory requirements and enforcing our Terms of Service.
- Security: Preventing fraud and protecting against unauthorized access or activity.
4. Legal Basis for Processing
Where applicable, our processing of your Personal Information is based on:
- Consent: When you provide explicit permission for a specific purpose.
- Contractual Necessity: To fulfill obligations arising from contracts (e.g., processing your orders).
- Legal Obligation: To comply with legal or regulatory requirements.
- Legitimate Interests: Where processing is necessary for our legitimate interests in providing, securing, and improving our services, provided your rights do not conflict.
5. Disclosure of Your Information
5.1 Internal and Third-Party Service Providers
We share your information with third parties who perform services on our behalf, such as:
- Hosting and E-commerce Providers: Providers like Tech Productions, Inc, that deliver secure e-commerce functionalities and data storage.
- Payment Processors: Third-party gateways that handle credit card data in compliance with PCI-DSS standards. These processors maintain their own privacy policies regarding your payment information.
- Marketing Partners: Services used for promotional purposes when you have opted in.
5.2 Legal Disclosures
We may disclose your Personal Information when required by law, regulation, or legal process, or when necessary to protect our rights or respond to legal claims.
5.3 International Transfers
Your information may be stored and processed in jurisdictions outside your country of residence. We ensure that appropriate safeguards are in place to protect your Personal Information in such transfers.
6. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the retention period, information is securely deleted or anonymized.
7. Security of Your Information
We implement reasonable technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Using SSL and AES-256 encryption for secure transmission and storage.
- PCI-DSS Compliance: Adhering to industry standards for handling credit card information.
- Access Controls: Limiting access to Personal Information to authorized personnel only.
While no system is completely secure, we continuously strive to maintain high standards to protect your data.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Cookies enable us to
gather session information (e.g., _session_id and unique tokens), track site
activities, and collect other relevant data. You can adjust your browser settings to disable
cookies; however, some Site features may not function properly.
9. Third-Party Links and Services
Our Site may include links to third-party websites or services that are not operated by us. Once you leave our Site, this Privacy Policy does not apply. We encourage you to review the privacy policies of those third parties.
10. Age of Consent
By using our Site, you confirm that you are at least the age of majority in your jurisdiction or that you have obtained the necessary consent from your parent or legal guardian. Our Site is not intended for individuals under the age of majority.
11. Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our Site, and material changes will be communicated to you where appropriate. By continuing to use our Site, you agree to the updated Privacy Policy.
12. Your Data Protection Rights
Subject to applicable law, you have certain rights regarding your Personal Information. These may include:
- Right to Access: Request access to the data we hold about you.
- Right to Correction: Request that we correct any incomplete or inaccurate information.
- Right to Deletion: Request deletion of your Personal Information, subject to certain exceptions.
- Right to Restrict Processing: Request us to restrict the processing of your data under certain conditions.
- Right to Object: Object to the processing of your data on legitimate grounds.
- Right to Data Portability: Where applicable, obtain your data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact our Privacy Compliance Officer as provided below.
13. Questions and Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Privacy Compliance Officer at:
- Email: info@oasisphlebotomy.com
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree, please refrain from using our Site.
This Privacy Policy is intended as a comprehensive document to protect your privacy and enable us to meet our business and legal obligations.
